Legal

Privacy Policy

We respect your privacy regarding any information we may collect from you across our website.

Last updated: January 1, 2026

1. Introduction

This Privacy Policy describes how Walling Software Inc. ("Walling," "we," "us," or "our") collects, uses, and shares your personal data. We are committed to protecting your personal data and ensuring transparency in how we process it, in accordance with applicable data protection law.

2. Scope

This Privacy Policy applies to the personal data we collect and process in connection with the services we provide. Personal data refers to any information relating to an identifiable individual. This policy explains how we handle personal data across our operations, including data collected through our website and interactions with customers and users.

3. Data We Collect

We may collect and process the following types of personal data:

• Contact Information: such as name, email address, phone number, and company details.
• Usage Data: including how you interact with our website and services (e.g., IP addresses, browser type, operating system).
• Payment Data: Although we do not collect card data directly, we use third-party payment processors (e.g., Stripe) to handle payments securely.

4. Purposes and Legal Bases for Processing

We process your personal data for specific purposes, and the legal bases for such processing are outlined below:

To Provide and Improve Our Services

• We process personal data to deliver and maintain our services, ensure the security of our systems, and improve the functionality of our platform.
• Legal basis: Legitimate interests (to provide and improve services).

Marketing and Communications

• With your consent, we may use your personal data to send marketing materials or communicate with you about products or services you may be interested in.
• Legal basis: Consent (where required) and legitimate interests (for customer engagement).

Compliance with Legal Obligations

• We may need to process personal data to comply with laws or respond to lawful requests from regulatory bodies.
• Legal basis: Compliance with legal obligations.

Business Operations and Security

• Your personal data may be processed to ensure the smooth operation of our business, including security monitoring, fraud prevention, and internal audits.
• Legal basis: Legitimate interests (to protect our business and maintain operational efficiency).

5. Data Sharing

We only share your personal data with third parties under specific circumstances, such as:

• Service Providers: We engage trusted service providers (e.g., payment processors like Stripe) to perform certain functions on our behalf.
• Legal Obligations: If required, we may share personal data to comply with legal obligations or respond to lawful requests.

6. International Data Transfers

As our operations may involve data transfers across borders, we ensure that appropriate safeguards are in place to protect your personal data during such transfers, in accordance with applicable data protection law.

7. Your Rights

You may have certain rights regarding your personal data, including the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your data in certain circumstances.
• Restrict or object to processing in specific situations.
• Request data portability.

You may contact us to exercise any of these rights.

8. Cookies

We use cookies and similar tracking technologies to collect and track information about your use of the Service. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent, though some features may not function properly without them.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Specific retention periods may vary depending on the type of data and the context in which it was collected.

10. Security

We take reasonable technical and organisational measures to protect the information we collect from loss, theft, misuse, and unauthorised access. However, no security system is impenetrable and we cannot guarantee the absolute security of your information.

11. Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing activities or legal obligations. Please review this page periodically for the latest information. Your continued use of the Service after any change constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: privacy@walling.io